Important Notice

Dear TNG Wallet user, Thank you for your support to TNG Wallet.In March 2020, TNG introduced new inactive account service fee aiming at encouraging users to use their TNG Wallet accounts and keep it active. Since the implementation of the new fee scheme, we received a number of enquiries and valuable suggestions from our users. TNG highly appreciate the constructive comments from our users.

How to track the transaction history?

To check your exchange history, you can press the "My" icon at the bottom of the landing page and select "Cash Pick-up Code". Press the "List" icon near the top right corner and you will be able to view the transaction details. These include the status of your transaction and transaction details, such as if it is successful, expired or if there is unredeemed foreign currency.

Last updated 3:46:46 PM 24/10/2016 HKT