Important Notice

Dear TNG Wallet user, Thank you for your support to TNG Wallet.In March 2020, TNG introduced new inactive account service fee aiming at encouraging users to use their TNG Wallet accounts and keep it active. Since the implementation of the new fee scheme, we received a number of enquiries and valuable suggestions from our users. TNG highly appreciate the constructive comments from our users.

How to use Foreign Exchange function?

Steps of buying foreign currency:

1) Press "Cash-Out" below TNG balance
2) Choose "Other Currency" and enter the exchange amount (at least HKD 500 per transaction)
3) Select "Pick up Cash in Hong Kong" and collection store
4) Confirm exchange details and enter Transaction PIN or use Touch ID to submit

You have to present the QR code and collect the notes at the selected collection store within 3 days of purchase. To find the QR code, press the "My" icon at the landing page and choose "Cash Pick-up Code".

Last updated 10:18:43 AM 14/07/2018 HKT