Important Notice

Dear TNG Wallet user, Thank you for your support to TNG Wallet.In March 2020, TNG introduced new inactive account service fee aiming at encouraging users to use their TNG Wallet accounts and keep it active. Since the implementation of the new fee scheme, we received a number of enquiries and valuable suggestions from our users. TNG highly appreciate the constructive comments from our users.

Is there any redemption time limit for Foreign Exchange?

User must collect the foreign notes within 3 days of the purchase. If not, the expired order will be cancelled and you will be refunded the foreign currency in HKD based on the exchange rate at the time of the cancellation, in addition to incurring a HKD200 admin fee.

Last updated 10:18:43 AM 14/07/2018 HKT