Important Notice

Please be advised that there is a delay in processing your global transfer due to a high volume of transactions since 06:40PM 17-Apr(Wed). The estimated resume time would be around 05:00PM 19-Apr(Fri). Kindly allow some time before submitting. Your patience is highly appreciated.

What should i do when my account is frozen?

Please confirm that the entered mobile number has been registered as a TNG account and that you have entered the correct login password.

For further assistance, please use the mobile number registered with TNG to contact our customer service team at +852 39516268 or email us at

Last updated 3:34:34 PM 2/07/2018 HKT