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- What should i do when my account is frozen?
Important Notice
Please be advised that there is a delay in processing your global transfer due to a high volume of transactions. The estimated processing time would take around 2-3 working days. Kindly allot some time before submitting. Your patience is highly appreciated.
What should i do when my account is frozen?
Please confirm that the entered mobile number has been registered as a TNG account and that you have entered the correct login password.
For further assistance, please use the mobile number registered with TNG to contact our customer service team at +852 39516268 or email us at cs@tng.asia.
Last updated 3:34:34 PM 2/07/2018 HKT