Important Notice

Dear TNG Wallet user, Thank you for your support to TNG Wallet.In March 2020, TNG introduced new inactive account service fee aiming at encouraging users to use their TNG Wallet accounts and keep it active. Since the implementation of the new fee scheme, we received a number of enquiries and valuable suggestions from our users. TNG highly appreciate the constructive comments from our users.

What are the requirements for upload documents?

Uploaded document of identification must be valid Hong Kong identity card, passport or other valid ID documents.
Uploaded credit card must be same name with the identity documents (only applicable for VISA Card and MasterCard issued by licensed banks in Hong Kong).
Uploaded bank account/credit card statement need to consist of user's full name, bank account number/credit card number and the issuing bank name.
(Please indicate your chosen account if there is more than one account on the statement)

Last updated 10:37:50 AM 6/08/2019 HKT