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  • I am currently a “normal member”. If I do not upgrade my account, what functions will I retain and when the change will be effected?

Important Notice

Please be advised that there is a delay in processing your global transfer due to a high volume of transactions since 06:40PM 17-Apr(Wed). The estimated resume time would be around 05:00PM 19-Apr(Fri). Kindly allow some time before submitting. Your patience is highly appreciated.

I am currently a “normal member”. If I do not upgrade my account, what functions will I retain and when the change will be effected?

For all existing normal members, you could continue to access and make use of the existing services and functions that you have been using in the past, after the rollout of the eID system. 
 
However, in order to enjoy other TNG premium services, you need to go for registration with eID or attend to onsite face-to-face authentication so as become a TNG SVIP+ member.

Last updated 2:05:02 PM 16/09/2021 HKT