If you want to suspend your TNG account because you lost your phone, please pay attention to the following situations:

  • Your TNG account will be secure logout ( Mobile or Tablet devices)
  • Your TNG account will be suspended. You cannot make any payment include P2P and consume with both phsycial and virtual prepaid card
  • Approved Global remittance order will still be processing

Suspend TNG Wallet Account

Please input your Mobile number (TNG Account)

+852

Number only

Please input your registration ID doc Number (HKID or Passport)

Enter the first 6 digits of your ID doc

Must be 18 year old