Important Notice

Please be advised that there is a delay in processing your global transfer due to a high volume of transactions since 06:40PM 17-Apr(Wed). The estimated resume time would be around 05:00PM 19-Apr(Fri). Kindly allow some time before submitting. Your patience is highly appreciated.

How to send money via FPS?

Instructions of conducting transfer via FPS:

1) Tap the "Pay" icon at the bottom left corner
2) Choose "Transfer Money" and select the receiver from your "Friend List", if receiver is not in your "Friend List", select "Other Friends"
3) Enter the transfer amount and press the green tick at bottom right to continue
4) Choose "Transfer to Bank / eWallet"
5) Select the receiver's bank / eWallet (if you select the receiver from "Friend List" and he/she has already registered an account in FPS, you can select the registered account directly)
6) Select the transfer channel (mobile number, Email Address or Bank Account) and enter the receiver's information.
7) Check the transaction detail and press the green tick at bottom right to confirm
8) Enter your Transaction PIN or use Touch ID to submit the payment

Once you have submitted the payment, funds will be deducted from your TNG Wallet instantly and credit to receiver's account almost immediately.
If the receiver's bank (or eWallet) does not support instant payment, it would take a longer time for the transfer to be completed.

The minimum amount for FPS transfer to any local bank or SVF operator is HKD 10 (May subject to the setting of individual operator).
For new SVIP+, the weekly local bank transfer limit is HK$200,000.

From 01 Dec 2022, the FPS transfer service and service fee will be adjusted as below:

To any local bank:
Transaction amount/per calendar month Service fee payable by member
First HKD 500 Free of charge
From HK$500.01 to HK$20,000 HK$1 or 0.9% of the transaction amount (whichever is higher) per transaction
From HK$20,000.01 onwards 1.5% of each transaction amount
To any local SVF operator:
Transaction amount/per calendar month Service fee payable by member
First HKD 500 Free of charge
From HK$500.01 to HK$20,000 HKD 1 or 0.9% of the transaction amount (whichever is higher) per transaction
From HK$20,000.01 onwards 1.5% of the transaction amount

Last updated 11:05:46 AM 1/12/2022 HKT