Important Notice

Please be advised that there is a delay in processing your global transfer due to a high volume of transactions since 06:40PM 17-Apr(Wed). The estimated resume time would be around 05:00PM 19-Apr(Fri). Kindly allow some time before submitting. Your patience is highly appreciated.

How can I change my registered TNG mobile number? (Before Login)

Transferring your existing TNG account to your new mobile number is really easy.
If you remember both Login Password and Transaction Pin of your old TNG registered mobile number, simply follow the steps below:

1) Click the green button "TNG Member"
2) Enter your Username or Mobile Number (If you forgot the username, please click "Forgot Username" and input your registered email address to recover your account)
3) Enter your login Password, then press "Next"
4) Click the yellow button "Not your number?" to change your registered TNG mobile number
5) Enter your Transaction PIN
6) Input your New Mobile Number and press the green tick at bottom right to continue
7) Enter the 4-digit OTP Code sent in SMS by TNG
8) Create a Username

No admin fee will be incurred in transferring your TNG account to another mobile number through TNG application.
If you need any further assistance, please contact us at +852 39516268.

Last updated 5:09:23 PM 2/07/2018 HKT