Important Notice

Please be advised that there is a delay in processing your global transfer due to a high volume of transactions since 06:40PM 17-Apr(Wed). The estimated resume time would be around 05:00PM 19-Apr(Fri). Kindly allow some time before submitting. Your patience is highly appreciated.

How can I top up at Convenience Store?

Instructions for topping-up at a convenience store:

1) Press "Top-Up" below TNG Balance
2) Select "7-Eleven" or "Circle K"
3) Pay the top-up value to the staff
4) Present your personalized QR code to the staff
5) Transaction completed and keep the receipt for reference

*Monthly cash top-up limit is HK$20,000.
**Please make sure your TNG wallet does not exceed the maximum stored value of your membership type after the latest Top-Up is credited to your wallet. You may need to contact our Customer Service hotline at +852 39516268 for further assistance when that happens.

Last updated 1:21:32 PM 6/08/2019 HKT