- Support
- App version/issue
Important Notice
Please be advised that there is a delay in processing your global transfer due to a high volume of transactions since 06:40PM 17-Apr(Wed). The estimated resume time would be around 05:00PM 19-Apr(Fri). Kindly allow some time before submitting. Your patience is highly appreciated.
App version/issue
- Why need to update all the time?
- Why I cannot receive notification?
- Why I need to authorize the contact list?
- What should I do if I cannot launch TNG application?
- Is the system change related to the launch of new products or services?
- How does eID system be relevant for SVIP+ membership application or upgrade?
- Will TNG introduce new products or services in the system changes?
- I am currently a “VIP member” or an “SVIP member”. If I do not upgrade my account, what functions will I retain and when the change will be effected?