Important Notice

Please be advised that there has been a delay in processing your global bank transfer due to high volume of transactions since 00:00 13-May-2024. The estimated clearing time would be at 17:00 14-May-2024. Kindly allot some time before submitting or you can choose to use our Cash pick-up or eWallet transfer which service is normal. Your patience is highly appreciated.

Why does it take more than a few minutes to activate my SVIP+ membership?

Probably, we need to process and check all necessary information from your submission, and you will receive a notification in the TNG Wallet App. Next, you will be prompted to submit the information and documents in the App, if needed, in case we need further information or documents to support your account opening application.

Last updated 2:05:02 PM 16/09/2021 HKT