Important Notice

Please be advised that there has been a delay in processing your global bank transfer due to high volume of transactions since 00:00 13-May-2024. The estimated clearing time would be at 17:00 14-May-2024. Kindly allot some time before submitting or you can choose to use our Cash pick-up or eWallet transfer which service is normal. Your patience is highly appreciated.

How to set scheduled payment?

Once you have submitted a transaction to receiver, you can setup a scheduled payment for the same receiver

1) When you have submitted a P2P or Local Bank Transfer transaction to receiver, tap "Setup your next Transaction"
2) Enter the amount
3) Confirm the transaction details and tap "Create Now"
4) Select "Repeat regularly"
5) Select the date of your next transaction
6) Select the transaction schedule (weekly, monthly, or last day of each month)
7) Select the "Specific End date" or "Specific Repeat times", then select the end date or repeat times
8) Confirm the schedule and press the green tick at bottom right to continue
9) Enter your transaction PIN or Touch ID for the confirmation

*For scheduled payment of Local Bank Transfer, you need to save the receiver's contact and account information in the "Friend List"

The minimum amount for FPS transfer to any local bank or SVF operator is HKD 10 (May subject to the setting of individual operator)

For new SVIP+, the weekly local bank transfer limit is HK$200,000.

From 01 Dec 2022, the FPS transfer service and service fee will be adjusted as below:

To any local bank:
Transaction amount/per calendar month Service fee payable by member
First HKD 500 Free of charge
From HK$500.01 to HK$20,000 HK$1 or 0.9% of the transaction amount (whichever is higher) per transaction
From HK$20,000.01 onwards 1.5% of each transaction amount
To any local SVF operator:
Transaction amount/per calendar month Service fee payable by member
First HKD 500 Free of charge
From HK$500.01 to HK$20,000 HK$1 or 0.9% of the transaction amount (whichever is higher) per transaction
From HK$20,000.01 onwards 1.5% of each transaction amount

Last updated 11:03:46 AM 1/12/2022 HKT